[admin]

Hi steffan,

(OZ did very well at the Commonwealth!)

Sorry I didn't reply sooner, I had to have a think about how to solve your problem.

I remember awhile ago I had the same problem installing it. I can't quite remember how I fixed it, but I was sure I just tried running the setup.exe again.....????

To answer your question, yes, the install works with WinXP. Question: What version of the AMV Convert tool are you trying? Have you tried both versions just in case?

Also, can you try the following:

1. Delete all your TEMP files. Go to C:\Documents and Settings\<<your_logon_username>>\Local Settings\Temp and remove all the files in there.

Try running setup.exe again and see if it works. If not:

2. Try redownloading it from our website again, save it to a DIFFERENT location, maybe just the root of C:\drive and extract it into a folder in the root of C:\drive. Try running the setup.exe from there and see what happens......

If that doesn't work:

3. With Windows XP, you can create another user account. Try that and give it full admin rights. Try installing it with the newly created admin account and see what happens? It might be a profiles problem.


Hope this helps.
I would try step 1 firstly. The other steps are abit over the top, but we are getting desperate if it doesn't work.

Let me know what happens.