darkspark2134,
Download the
UDisk Checker from
here.
It will tell you what solution you have.
I have a feeling your player is using a different solution from the s1mp3 player's. s1mp3 players use the Actions solution. There are other solution boards out there, mainly Sigmatel and Sunplus.
Let me know as if it's NOT Actions, then I can't help much as I haven't found a tool that will extract the firmware or replace it apart from Actions.