Rillee,
Sorry to hear that.
Unfortunately, there are many nasty sellers out there who will modify a 96mb or 128mb memory chip so that it shows as 512mb or 1 gb etc. in windows.
Try this:
Hard reset : Switch off player w/ switch for 1 minute, then back on.
Check memory by going to system/memory on unit.
Then check w/ xp : right click on drive xx/properties/..... post results.
What did you reformat with?
did you try this ? :
http://72.14.203.104/search?q=cache:...s&ct=clnk&cd=2
What size player was it ....512mb? 1 gb?
If nothing works, you should return to seller.
Please say what steps you take and what worked...
I.