[donzai]

hey! thanks for the help,

I uploaded the new firmware on to the player, and now it seems to be working. I actually imoprt and sell these mp4 players in my country, and they selling really well, I just gotta make sure that I can solve any problems my customers have, as the last thing i need is a bad retailer reputation!

i wonder who actually the manufacturer is.
these are a nice product, but the manufacturer just dont have a clue about customer service...