khang, I have never had to reset a chip as I have never killed a player. My concern with your situation is that although your player reports that it is in recovery mode the Firmware Upgrade Tool is not reading the device.
Your Quote: "When I chose Recover firmware button to start the recovering, there is a error message box:
"Read or write device information failed! Please exit the program and check if device in connecting!"
If the upgrade tool cannot connect with the player it cannot upgrade the firmware. The only thing I can think that will fix this is to reset the chip.
To download the full firmware on the chinese site there is a large green button under the description.
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