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If your player plays fine by itself, then it sounds most likely to be a problem with the USB cable.
If it's brand new, out of the box, then I'm sure the seller might be able to sort you out with warranty?
If you say that Windows picks it up then 'drops off' then either the cable is faulty in that it's not working all the time 100% or the USB connector end of your player is faulty.
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