Ko, Sounds like you may have updated with a dud firmware you could try another usb socket that may help. Upgrading to 3.5.37 is not a good idea it is likely it would not be compatible and kill your player.
If your player is working ok you may have to live with it. Yor only other option is a dead player recovery that means pulling the player apart and shorting the main chip to reset it. Then you would need a full version firmware and your backup to restore it.
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