[Pocket_Nano]

First I would like to say thank you for the help tadad1 you are a life saver. This morning I started to do what you said. I ignored the windows logo error but then after setting properties to ignore the windows logo error windows automatically installed the driver I didnt have to do any steps in the guide. But now when I get to the last step to load the new firmware it sometimes says device not detected when opening the mp3 utilities so I turn off the player and turn it back on again and open the update utilities again then it says - device switching failed, reconnect device please!-. But now there is life as I get the blank blue screen while its plugged to the computer which it was not doing that before. So we are getting there I think. Thanks!