PlatinumNANO
Looks like a faulty unit in that case if you've tried another set of headphones already and it's the same problem.
The safest way is to get it replaced since it's only a month. If you can get it replaced try do. If they don't respond, suggest to the seller that you have no option but to place feedback based on the player, which is faulty. I guess try to put it a nice way so you don't get negative feedback back or get abuse from the seller.
Is the seller local to you?
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