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What firmware file are you using to update your player with? You might need a FULL FIRMWARE file instead.
Try this procedure:
1. Update with FULL FIRMWARE (can be downloaded in our "Downloads" --> "Firmware" --> "Full Firmware" section).
2. FORMAT your player.
3. Then use the backup firmware file to update the firmware on your player again.
Hopefully this should bring your player back to where it was originally......
Good luck.
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