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Old 20th Jul 2006, 5:23 am
Don
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Hi folks,
Was recommended this post by someone else who got ripped off.
Have fallen victim to the same as many - bought a 4GB player, cost £55 (majority of cost was postage). The player corrupts very quickly.
I have contacted the seller several times and had no reply. I am now starting a dispute on this.

The text of my dispute is below. Please read and offer comments, hopefully if we work together we can get a watertight complaint text for people to use in the future.

Complaint text for PayPal dispute:

"I paid for this mp3 player which arrived promptly.

However the player has a 2Gb storage capacity, not 4gb as advertised. It has been hacked.

I contacted you twice by 'Messages' and asked for your help, but you have not responded, despite claiming to have done so in your feedback.

Please refund £20 of the purchase price of £50 to reflect the true value of this product."
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