passbyer, If your were copying a WMV video file to your player it may have reacted badly to it as it is not a compatible format for the player. All your video files need to be converted to AMV format for most players and MTV, SMV etc for others. If your player came with a sample video check what format it was.
You may have corrupted your players memory so connect your player to your PC and right click on it in Explorer and select properties, then the tools tab and run an error check on your player selecting both properties. Then you should format your player either with the MP3 Player Disk Tool or with Windows byselecting your player in Explorer once again right click and choose format and set the file system to FAT or FAT32 and then the start button.
If you find that your memory is still decreased then as pointed out by "bsaylors" you may have a problem either with a faulty chip or a hacked one and should contact your supplier.
From what I understand you can by 2.5mm headphones of reasonable quality from Walmart in the Mobile Phone section or a converter from an electronics store which may be easier than the net.
I hope your player is OK, please let us know how you go with the problem.
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If you have been ripped off with a hacked player by a seller submit a report to www.ic3.gov
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