So what happens after you tried to follow the steps mentioend by tadad?
What other messages are you getting now?
Have you also tried:
1. Plugging your player into another computer?
2. Using a different USB cable instead?
3. Plugging your USB cable into ANOTHER USB port on the computer instead? Try all of them to see if it has any result.
Look forward to hearing from you what happens when you try those.....
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