Crystal, sorry I misread your post and thought you were having trouble installing it. You will have to uninstall it manually by deleting the program folder, then open regedit and navigate to the following entries
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\
You will find a series of subfolders with alpha numeric names like this {7784A172-61F1-445E-8368-601607E0DD22} click on each one until you find the entry related to MP3 Player Utilities 3.68 displayed in the right panel, then delete this folder.
Do the same thing at this address
HKEY_CURRENT_USER\Software\Microsoft\Installer\Pro ducts\
You should now be able to install one of the other versions.
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