I looked at the Help guide and it stated:
6.1 If you want to convert Real player, QuickTime or MPEG2 files, please first install the corresponding decoder.
6.2 When you convert Real player, QuickTime or MPEG2 (DVD) format files, and your Windows Media player cannot play this file, then you need to install corresponding compatible decoder for Windows Media player, until the Media Player will play this file, otherwise the conversion software will not function.
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I am now going to try and download the Satsuki decoder pack@
http://www.softpedia.com/get/Multime...der-Pack.shtml
and I shall be sure to let you know what happens.