Tigorn, Man sorry to hear about your player. You should definatly contact the seller and demand a refund. If you used Paypal or Ebay you should inform them as well. Legally you have every right to demand some satisfaction as you have been ripped of, in reality there is possibly not a lot you can do about it, like the traders on eBay when it gets to hot they just shutdown and start trading again under a different name.
Regarding 966MB it is common for the drive to read less, there is space locked of and allocated for the firmware and a bit more will be consumed by the file table. My 2GB players read as 1.90GB
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If you have been ripped off with a hacked player by a seller submit a report to www.ic3.gov
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