iQsound,
In most cases they will play .wma, .mp3, .wav and occasionally .ogg sound files. All video must be converted to AMV, MTV, SMV etc. depending on your player. AMV is the most common and your player should have come with conversion software on the mini CD or you can find the newest releases in the Downloads\Tools section.
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If you have been ripped off with a hacked player by a seller submit a report to www.ic3.gov
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