dersquaw
Can you send us more information about your player?
A photo?
Also, in the "System Information" menu within your player, it might tell you the version and firmware type, that will be helpful too.
If your player can't be detected by the s1fwx tool, then most likely, you have a different chipset which the s1fwx tool doesn't support.
There are currently three major MP3/MP4 board manufacturers - Actions, Sunplus and Sigmatel. ACTIONS boards can be read by the s1fwx tool, while Sunplus and Sigmatel can't unfortunately.
There isn't many tools available for the Sunplus and Sigmatel based boards as well unfortunately.
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