Noobz11111, This is because Windows is not reading the player as an ADFU Device I suggest you disconnect the player and short it whilst disconnected but this time across the chip from side to side. Then reconnect the player to a USB port that you have not tried before. The only way that I have found to get past this point is to keep shorting the chip in different places until you are able to install the ADFU driver. I know this is very frustrating and you may have to repeat the process many times.
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