leonard00,
Don't worry, here are some things to try and some questions for you:
1. Has it ever worked on that computer?
2. Try connecting to ANOTHER USB port instead on that same computer. See if that helps.
3. Try connecting your player to another computer instead. See if that works.
4. If you have one, use another USB cable as well in case it's a problem with the USB cable.
Try those and let us know of the result.
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