ZooL, Open the MP3 Player Disk Tool which is part of MP3 Player Utilities and go to the Partition Encrypt tab and move the slider all the way right then back all the way left and press start. This will rebuild the partiton. On your player go to Settings>Online Mode and make sure it is set to Normal Only.
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If you have been ripped off with a hacked player by a seller submit a report to www.ic3.gov
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