Hey friends! First let me thank you all for this great forum, you all can be sure it's helping a lot of people.
I've got this "4GB" MP4 from mediabsolute on eBay for GBP 42.97 (incl. shipping) and it did came all the way from Hong Kong to Brazil. Thanks to some guides on this forum I could recognise my MP4 player as a 2 GB hacked one.
One might think its ok to have a 2 GB for only 25.99 GBP, but the thing is: The player's battery doesn't fully recharge and the earphones lasted only one day.
The one I bought was
this
The point of this topic is either to warn you and whoever enters here once more
not to buy from mediabsolute, and to ask for some advices:
I was able to get an answer from the seller when I said that I wanted full refund of the product (the information tadad1 gave
here) was quite useful and thats why I'm asking for help.
After a few emails sent, the seller doesn't want to refund me the new shipping cost (she says something like
"the return shipping is not include , when you return the item back , you must attach the VAT receipt and the player only, as you said the accessories can't work , throw it out .").
The last email I got from her was this one:
"GBP 42.97 is 2 kind of payment .
(1) GBP 25.99 item price
(2) GBP 16.98 shipping , handling and insurance fee
the above item include in your payment GBP 42.97 that is we refund to you "
And I've set a complain on PayPal already, so what should I do?
Accept GBP 42.97 and spend some money sending her back the product?
Not to settle with her untill she pays me the shipping back costs?
If I accept to deal with her, what am I supposed to do first? Get the payment, then send the product back? I don't think I can trust her when she says "send me back the product and I refund you".
And before you get too bored on reading this, here's her full name:
"Tsang H. Lam" (mediabsolute)
Please bear with me because my English is not as good as I'd like it to be =P But thanks anyway =D