[princessanne1026]

Yup this is exactly what happened to mine. I received a new one in the mail from eBay seller powersellerturbo. It was advertised to be 1gb... and when I first hooked it up it said 998mb. Lo and behold, when I tried to load it to its full capacity, it kept restarting and giving me errors. Finally I followed the instructions taddad1 wrote in an old post somewhere on this site and formatted it using the mp3 disk tool to reveal its true capacity - 474mb. I was so mad to learn that my player was hacked! I mean, I only payed $38 bucks for it, so it's not the end of the world, but I still don't appreciate being lied to. I paid for 1gb, I want 1gb! I just e-mailed the seller asking for a partial refund of $15. I think that's more than reasonable, so we'll see how that goes.