I purchased (what I thought was) a 1gb mp4 player from eBay seller powersellerturbo for $38.05
Here
I received it relatively fast, and even though the seller had some negative feedback about selling hacked players and there was a fraud report when I searched his username on google, I thought I was safe because it wasn't over 2gb. I was wrong. As soon as I received the player I began loading files on it to its supposed capacity - 997mb. I kept receiving format errors and restarts, so I began to get suspicious. Then I took the advice of taddad1 and used the mp3 disk player to reveal its true capacity - 474mb. I was furious. I promptly e-mailed the seller, demanding at least a partial refund of $15. Now I know that $38 for a 512mb player to begin with is good, but still! I paid for 1gb and I was supposed to receive a 1gb player, no matter what the price. Anyway, powersellerturbo, or "Mark Larson," replied that I could only send it back for an exchange. I was even more infuriated considering that it would be at my expense for a mistake that he made. Someone needs to stop this conman. Here is the extent of our communication so far:
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Hello, I received the mp4 player today, but when I went to load songs on it, it kept giving me errors. Then windows required me to format it and when I did, it showed only 474mb, NOT the 1gb advertised in the auction. I learned from a site dealing with these players that this means my player is hacked to show more capacity than it really has. I actually have a 512mb mp4 player, not the 1gb that I paid for. To be fair, I am requesting a partial refund of $15. I hope we can work this out. Thank you.
-Ruth Rose
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Send back and we'll exchange.
Our return address is:
Larz Inc
PO Box 266
Anoka, MN 55303
Please include your auction number and return address.
Thanks Mark L
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Mr. Larson,
I appreciate your fast response, but I don't think that it's fair to expect me to pay for shipping to return the item that was a result of your mistake. I don't think it's unreasonable to request a $15 partial refund, considering you sell hundreds of items daily through paypal. Please reconsider my request. Thank you.
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$15 is not reasonable. The price you paid was well below its cost to begin with, if you'd like an exchange send it back.
Mark L
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What should I do? I haven't left any feedback yet, and I'm afraid that if I open a dispute he'll leave me undeserved negative feedback. As you can see, while I have been polite, he has been brash and in the last response, even rude. I hope you can help. Thanks.