Wolf-uk, Your player is using one of the new version 9.0.xx series firmware so you are not going to be able to backup your firmware as the s1fwx backup tool can't successfully extract and repair it. Hopfully it will be upgraded in the near future to include this firmware.
I suggest you do not try to upgrade the firmware for the same reasons, you will not find another to match your player and it could end up totally unusable if you try to load the wrong firmware.
Sadly this also means you will not be able to customize your firmware unless you have the original Full Version of it.
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