louis20, The hardest part of player recovery is finding the right firmware. It is not possible to tell you the exact firmware you need as there are so many different variations now each one specific to their players hardware components. The only thing you can do is keep trying firmware till you find one that works with your player.
Check the players mini cd as sometimes there is a copy of the firmware on it.
Also try contacting your supplier and see if they will send you a copy.
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