[pearlpurple]

Just got a new 2 gb MP4 player for the kid and I hook up USB windows explorer sees drive E removable but when I go to it (double click) it asks me to format, says it isn't formated.

The player came with some sample songs works fine and also the sample pics work fine???? FM radio works fine too.

Windows media player doesn't even detect the MP4 player

I tried going to the trubleshoting guide on this site but the page not available, any help????

Also please note I am a Dad 40 years old and this is the first MP4 player in the house, I know this thing should work just like a memory stick but????????????

Thanks for any help.