I thought that the refund would be the end of my problems with powersellerturbo, but not a chance...
It started after I discovered the hack, complained, exchanged strong words with the seller, and finally got my $10 refund. I thought that I could finally relax and be able to enjoy my player. No such luck. The player continued to randomly crash and restart, even though I had already removed the hack. I tried to extract and repair the firmware, but the crashing continued. It finally got so bad that whenever I would press the left arrow button, the player crashed. I finally decided to send it back for an exchange at my expense. Hopefully it won't cost me that much and I'll get back another player WITHOUT hacks and defects this time. At this point I'm tired of dealing with powersellerturbo. I really hope he gets kicked off eBay soon (
after I get my exchange, of course :lol: ) Here's a picture of the player I bought about 2 and 1/2 weeks ago, and the e-mail I sent regarding the issue.
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I received the $10 refund and was going to be content with a 512mb player, but I can't enjoy even that! The player constantly freezes and crashes for absolutely no reason at all, then restarts just to do the same thing again. It has gotten so bad that whenever I press the left arrow button, the player crashes. This is ridiculous. This mp4 player has been a complete waste of my time and money. I am requesting permission to send it back (reluctantly) in the hopes that I will actually get back a genuine, WORKING player.
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...And their reply:
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Send back and we'll exchange.
Our return address is:
Larz Inc
PO Box 266
Anoka, MN 55303
Please include your auction number and return address.
Thank You
Heather
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