Davi, There have been a few posts about this problem and I have not heard of any way to fix it.
The last time we tried to fix the problem for someone they ended up killing their player. Fortunatly we were able to recover it but had to live with the problem.
I have a feeling that VOIP enabled players need a full firmware to set them up correctly as their are certain files not included in a dump, but this is just a theory.
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