HotCrisis16, If the player is still showing the hourglass after shorting then the player is not going into recovery mode.
You may need to disconnect the battery and then cross the pins and keep them crossed while connecting your player to USB. If possible use a new usb port to connect, preferably one you have not used the player on before.
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If you have been ripped off with a hacked player by a seller submit a report to www.ic3.gov
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