iea39,
I used the same type of letter that radius used only I gave 2 options....
1. 100% refund including shipping.
2. I would go to the local law enforcement in Blaine and Anoka minnesota as I live in Minnesota. I also started a complaint via paypal and was going to use oldnemesis"s letter to Ebay.
I had a refund the same day.....
Good Luck!
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