peachpie85, No Explorer not Internet Explorer. Access it via My Computer. When you connect it to your PC it should show as a removable disk or device.
If it has no external screws it will then have snap lock connectors so you will have to use the broad edge of a sharp knife to gently wedge the player open.
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If you have been ripped off with a hacked player by a seller submit a report to www.ic3.gov
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