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Thanks guys thought that may be the case, my lap top fell over so has had to go back to supplier just hope it wasn't a virus or they will bill me. i ran virus scan and i have nortons running on my pc but this didn't pick up anything. Pc seams to be working ok now only time will tell , i will down load these other programs and run just to make sure. Shame as the player is great i have bought 4, one of which my father -in -law had the others are for me and my two boys. Need to make sure there virus free before wrapping them for xmas.