JayD, You have been scammed mate, these players will only support a maximum of 2GB memory. I would say your player has a 128MB chip that was hacked to read as 8GB. When you formatted the player you removed the hack and now the chip is reporting it's true size.
Have a look through the forums you will find may posts about hacked players. Sadly there is nothing that can be done to fix the problem.
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