I think it looks pretty good, like some new type of cellphone, stylish. Does the memory card go in all the way? Have you tried to play .ogg files on it?
Maybe an option to set contrast or backlight intensity, to get you at the right angle to the screen again? I have that with my pocket pc watching movies. When contrast or brightness ain't right, it looks better from an angle, but I can adjust it in the menu.
A cheap travel converter (just a piece of plastic with the right wall socket pins where you plug your adapter in) could help you to connect to ac.
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This sort of thing has cropped up before....and it has always been due to human error.
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