I have had success in getting a full refund from
ugoogle today. In the quote are some of the email conversations I have had with him. The last was sent on Weds. I think it lit a bit of a fire under is butt hence the speedy reply. I'm up the creek for 2 christmas presents though.
Quote:
Hi,
I have done some research into your Mp4 players and it is my belief that you will be sending me fraudulant 4Gb players that only have a 1gb or 2gb chipset.
You have given me in writing that you will be providing REAL 4Gb players. (see below)
This is a forum thread that names you as a seller of hacked 4gb players:
http://mympxplayer.org/next-vt1323.h...=asc&&start=60
If you have NOT sent the items, I want them stopped and a FULL refund of GBP84.10 into my PayPal account. I will NOT accept a partial refund as you have offered other people.
If you have sent them, they WILL be tested and if they show that my concerns are correct, I will be filing complaints with eBay, PayPal and my credit card provider IMMEDIATELY. I will also be leaving NEGATIVE FEEDBACK with a link to the above forum to prevent others from buying your fradulent products.
I do not like being messed with and I WILL take this to the full extent possible REGARDLESS of the the time or cost involved.
Up until now you have been very responsive with your replys so if you do not reply to this in 2 working days, I will take that as an indication you intend NOT to resolve this matter and ALL above processed will then be started.
You have 2 business days to reply and find a resolution.
Hi, it is brand new. and all the item we sell is real 4GB player.
And we generally send it in plain package.
more information you can get in our ebay shop, we describe it in our product.
hope to do buisness with you soon
thank you
Hi,
I want to get 2 4gb players from you but I am concerned about your feeback and some people saying that you are selling 1Gb players as 4Gb. Was this a mistake in your packing? Or are you in fact doing this? Of course if you are delibrately doing this I wouldn't expect you to reply or admit this, however if you can guarantee that they will BOTH be 4GB then I would be happy to buy from you.
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