Caiman_loco , i'll suggest that you contact your seller for an exchange or refund. The player might be faulty if the features are not there, or maybe not even in existence.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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