Troubleshooting
The player has to be working before answering the questions and make sure it wasn't dropped.
I have 3 questions for you frustrated;
1: When you hook it up to the computer, does the screen come on?
2: Can you transfer files between the two?
3: If it does, do you see the battery indicator show it charging?
If the answer is YES to the first two questions, your cable is fine. We can then go to the third.
If you answered NO to either of the first two questions, then I would suspect the cable.
If the 3rd question is YES, then you have a bad battery. I just disconnect the battery internally to test this theory and the indicator went to charging mode.
If the 3rd question is NO, then that may be a firmware problem as the software does monitor the battery. In what way I'm not sure, but I bet charging is in control as well. Would have too because Li-Poly could be destroyed if there is no control on charging current/voltage.
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