chuck22 , ok. To determine your current problem, you need to answer the following questions:
1. When you plug the player into the computer USB, does the player appear as a removeable drive in My Computer? If yes, are you able to access the files in there?
2. Using the MP3 Utilities Upgrade Tool (included in the cd or download from the forum) and your player connected to the computer. Does the Upgrade Tool detect your player? Do not upgrade any firmware at this point yet.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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