What a bummer, looks like they put a Rhodium board in your Osmium? They are a bit strange in conversations, seem to use a lot of standard answers to handle questions (please tune radio in other location, please use other headphones). I wouldn't settle for anything less than another real 2 gigabyte one, and they should compensate for all the extra shipping too.
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This sort of thing has cropped up before....and it has always been due to human error.
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