[E72!]

This is my question.

I don't know if it's better to start a dispute or contact the seller first.
I guess it's better to email the seller, and if things fail (no further progress/customer ignored) then start the dispute.
I wanted to know what you guys told the seller; what did you ask for and what did you got.

Is a full refund the thing to ask? Perhaps pay half the price?
I'd like to have a real 2GB player instead of my hacked one (2GB to 1GB), can I ask him to send me one if he has (I'd prefer not to take a 2nd chance, though)? Perhaps send mine and get a full refund?
I'm not very sure what to do, I've been searching the threads but I don't seem to come across any answer.
Thanks in advance! :wink: