buckers, The player should always be switched on while charging. Try not to use the charger for more than 4 or 5 hours at a time as they tend to put more stress on the battery than a gentle USB charge.
You should also try another usb cord if you can get hold of one as it is not uncommon for them to be faulty with poor connections.
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If you have been ripped off with a hacked player by a seller submit a report to www.ic3.gov
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