[hazel7797]

I purchased two MP4 players from Uxcell on the 10th November 2006 because I read on this forum that people had had good dealings with this company and I had had 3 very nasty experiences with buying players from eBay.

The two players arrived fine, but one of them wouldn't switch on, or charge up or anything. I contacted Uxcell, who told me to return the faulty player for inspection and then they would replace it.

I returned the faulty player to them on the 24th November 2006 and I am STILL waiting, nearly two months on. Despite sending numerous e-mails to them, they just keep saying that they will, "return it as soon as possible!"

How long does it take to try to switch a player on and find it does not work? I was going to buy another from them as a gift for someone, but NOT now!

Is there ANYONE out there selling these players that actually provide the goods and service that they claim to?