Quote:
Originally Posted by admin";p="
michiganjfrog,
Sorry to hear about the problems you're having with your player.
If you've tried both your computer and yor gf's computer, then I would say it sounds like either a USB problem or the USB connector on the end of your player.
Do you have another USB cable you can use instead to test? You've already tried another computer, so that rules out the possiblity of the computer being the problem.
Try another USB cable if you can, otherwise I would suggest contacting UXcell about this problem on info@uxcell.com. |
Thanks for the concern. I'm guessing that its probably the USB connector on the board, if anything. But it isn't a case where if you "jiggle it right, then it works". No, it had screwy USB transfers out of the box (by "screwy" I mean it would not do USB 2.0 unless you reinserted the cable a second time and clicked on the windows alert bubble), and it will drop the connection after so many minutes, even if I don't move the USB cable or the player at all. I thought this was doing this when the screen saver would kick in after a few minutes (and the screen go dark). I set the "darkle" to 0, so the screen stays on, but that changed nothing. It almost feels like it could be a firmware problem to me, but of course, with no firmware updates in sight, I have no way of trying to fix it that way... At least I have confirmed in 2 ways that it isn't a problem with my computer, so I know what it isn't.
I tried using my digital camera USB (mini USB) but the Glacier USB is non-standard, (probably the same Hirose type used by my old Nano clone, which I no longer have....). I don't want to have to find and order another USB cable just to test this, but I've gome some Nano clones and an iPlatinum from UXCELL on the way, so I'll see if they use the same cable when they arrive. If the cable switch doesn't work, I'll contact UXCELL with the email you gave and see what they will say....