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Old 21st Jan 2007, 5:01 pm
condensercl condensercl is offline
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Join Date: Oct 2006
Posts: 13
Default Re: Item lost and UXCELL WON'T REPLY!

Quote:
Originally Posted by Uxcell";p=&quot View Post
Dear Customer,

Would you mind giving me your Order Number please ?

Regarding our email system, it may still affected by the internet backbone connectivity problem and it causes some email lost in transit.

Moreover, since your parcel still not yet arrived, we assume it was lost in transit. A reshipment or full refund will be your preferrence ?

Sorry for any inconvenience caused.

Once again, please accept our sincere apologies.

Yours sincerely,

Keith
UXcell.com
Hello Keith, thank you for your response. The Order ID is: ORD20061119392
I called my local postal office and they said that according to the tracking number no item has entered the country. A full refund would be of my preference. Regards.
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