Alexandre_es, These new firmware are causing many problems. I would imagine that with Uxcell's buying power they could demand copies of firmware from their suppliers but then they change so fast that it would be a nightmare keeping track of what firmware is for which player. It would be nice if they had a support page on their web site with firmware downloads though.
It would be great if you could post a solution to the battery problem as I know many members have reported charging problems with their players.
Uxcell have their own forum here and It appears that if you PM 'Uxcell' here you will get a faster responce to any questions you may have.
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