Quote:
Originally Posted by karakx";p="
I am currently trying to get a full refund from ebritain, what was your secret?
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I bought one from this guy for 24.05 UKP thinking "bargain!". Okay, stop laughing.
Needless to say that it was killed as soon as I went over 1Gb of music.
I filed a report with eBay and PayPal and had a response that he had "tried to contact my email address many times and I should check my spam bin". After asking for my money back via paypal I had this reply
Quote:
Please send back to us for replacement and we ask conpemsation from the supplier.
The return address enny Chen,
Wong Shuk Hing, P.O. Box 1225, Tsuen Wan Post Office, Hong Kong
please remember to put your buyer id and the detail in the parcel.
To send back the item is no good to both of us.
according to paypal rule, you should send back the item on your cost.
you will be refunded after the item reach my address.
we lost the ebay fee and postage, you lost the postage to send back the item.
we weill offer a partial refund of 6GBP, please accept it.
By the way, you can check the price (buy it now/including shipment) of 1gb player by this link:
--snipped---
we do not earn money in this transaction
please tell us your decision.
any question, please contact with us by emails directly.
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Right, yeah. Cost me 24 quid and he want to give me 6 quid - the postage to Hong Kong will cost almost that, so I'll not only be down an MP3/MP4 player, but almost 20 quid. What makes it worse is that I'm yet to be able to use it!
His advice to get things back is to reformat the drive. Oh look, 4GB down to 1Gb and no MP4. Odd that in the original auction he says not to do this...
Needless to say I rejected the offer. I love the line "we do not earn money in this transaction" - sure, I believe you... :lol:
What really annoys me is the original advert said he was based in Preston (about 30 miles from me).
There is no way under the sun I will send the unit back and get a refund after he gets it - going by his current rate of not responding to emails, it'll be a couple of months (and no-doubt he'll claim it's not arrived and then reflash and resell) and I'll end up getting back 2 quid.
ebritain is not good. I wonder what his feedback is actually like given it's currently locked. Wuss.