bhaskar , where did you purchase the player from? If it is ebay, raise a dispute with ebay/paypal.
If it is a shop, then tell them that the formatting program is provided with the CD that was sold with the player. So there is nothing wrong with the format.
If they say that you should not use the program, then ask them why is it even provided in the CD in the first place.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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