mikelele , from the symptoms likely it is a hacked memory case. Try formatting your player first, the guide is here http://www.mympxplayer.org/how-to-re...ck-vt2400.html
However, be prepared for a drop in memory size.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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