ALIEN , perhaps your player is unable to provide enough power to drive the earphone's speakers.
Though this is kind of werid, but usually any type of player should be able to drive the earphones. Perhaps you could contact your seller, might be a hardware problem.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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